Send messages in the recipient's preferred language.
Send and receive messages via text (SMS), email, and robocalls.
Write your own message templates without code.
Manage scheduled messages in a searchable queue.
Schedule personalized messages based on various triggers or at automated recurring frequencies.
Smart merge tags let you insert dynamic content into your templates, allowing you to personalize messages for every recipient. Automatically insert names, dates, locations, and more in your templates to provide important, need-to-know information simply.
Send your message to every phone number and email address that you have for each client.
Receive and reply to responses inside the app or via forwarded emails, or send auto replies with text and voice responses based on keywords and options prompts.
Automatically notify any client about scheduling changes, building closures, mask requirements, and other need to know information.
Organize clients by custom groups for more efficient messaging.
Trigger messages automatically with a customizable qualifying event, or select a group and send a custom one-off message.
Communicate in your client’s language.
Adhere with Title VI's prohibition against national origin discrimination.
Use multilingual templates to reach every client your agency serves.
Allow recipients to choose their own language preference by replying to texts with keywords or by self-selecting their preferred language on their Case Portal.
Bienvenido a la corte. Sr./Sra. Bugsy Siegel. Para recibir recordatorios por favor conteste SÍ o haga clic aquí Case Portal. Podría haber cargos por mensajes y datos.
Tiene una cita en el tribunal programada para el 01/12/2022 at 2:15pm en Municipal Court. Responda STOP para dejar de recibir mensajes.
Link messages to friendly Case Portals with all of the pertinent information that your clients need.
Linked from each text and email message, the Case Portal includes interactive maps, calendar, check-in instructions, and useful resources.
Clients can access multilingual content through our built-in language switcher.
Allow clients to add additional contacts and easily share information.
Easily integrates into your website without requiring IT.